Last updated: 16th March 2026

We want you to be satisfied with your purchase.

1. Returns

Customers may request a return within 7 days of receiving their order if the product is unused, unopened, and in its original packaging.

2. Non-Returnable Items

Certain products such as opened cosmetics, personal care items, and used products may not be eligible for return for hygiene reasons.

3. Refund Process

Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.

4. Refund Method

If approved, refunds will be processed using the original payment method within 5–10 business days.

5. Shipping Costs

Customers are responsible for return shipping costs unless the product received is defective or incorrect.

6. Damaged Items

If your product arrives damaged or defective, please contact us immediately with photos of the product and packaging.